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PRIVACY POLICY

Privacy Policy

Last Updated: [07/12/2025]

1. Introduction

Welcome to  ElectroNest (“we”, “us”, “our”). We operate an online store based in Worthing, United Kingdom, offering electronic gadgets to customers within the European Union through a dropshipping model.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

If you have any questions about this Privacy Policy or how we process your data, you may contact us at:
Email: info@nestofelectronics.com

2. Data Controller

The Data Controller responsible for your personal data is:
Nest of Electronics
Worthing, United Kingdom
Email: info@nestofelectronics.com

3. Personal Data We Collect

We collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Contact details: name, email address, billing address, shipping address, phone number

  • Order details: purchased products, order number, transaction details

  • Payment information: We do not store full credit card details. Payments are processed securely by third-party payment processors (e.g., PayPal, Wix Payments)

3.2 Information Collected Automatically

When you access our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the site

  • Referring website

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionalities

  • Remember your preferences

  • Analyze website traffic and performance

  • Assist with advertising and marketing

You can manage cookie preferences through your browser settings. More details can be found in our Cookie Policy.

4. How We Use Your Personal Data

Your data is processed for the following legitimate purposes:

  • To process and fulfill your orders, including payment collection, shipping, and delivery

  • To provide customer support and respond to inquiries

  • To communicate order updates and service-related notifications

  • To maintain and improve our website

  • To prevent fraud and ensure website security

  • For marketing purposes, when consent is provided

  • To comply with legal obligations

We will only process your data when we have a lawful basis under GDPR, such as contract performance, consent, legal compliance, or legitimate interest.

5. Dropshipping and Third-Party Service Providers

In order to fulfill orders and operate our business, we may share your personal data with trusted third parties, including:

5.1 Order Fulfillment Partners (Dropship Suppliers)

When you place an order, your name, shipping address, and relevant order details may be shared with our dropshipping suppliers for the purpose of packaging and shipping your product.

5.2 Payment Processors

  • PayPal

  • Wix Payments / Credit Card Processors

These providers process your financial information securely and independently. We do not store full payment card details.

5.3 Website Platform

Our store is hosted on Wix, which provides website functionality, hosting, analytics, and security.

5.4 Other Service Providers

Such as:

  • Email service providers

  • Analytics and marketing tools

  • Fraud prevention tools

  • Logistics and courier services for delivery

All third-party processors are required to comply with GDPR and protect your data.

6. International Data Transfers

Because our website is hosted on Wix and some service providers may operate internationally, your personal data may be transferred outside the European Economic Area (EEA).
In such cases, we ensure that adequate safeguards are in place, including:

  • EU-approved Standard Contractual Clauses (SCCs)

  • Transfers to countries deemed to offer adequate protection by the European Commission

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, including:

  • Order records: typically kept for 6–10 years for tax and accounting purposes

  • Customer account information: retained until you request deletion

  • Marketing data: retained until you withdraw consent

  • Cookies: retained based on their specific duration as described in the Cookie Policy

Once data is no longer required, it will be securely deleted or anonymized.

8. Your Rights Under the GDPR

Under the GDPR, you have the following rights:

  • Right of access: request a copy of your personal data

  • Right to rectification: correct inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing, including direct marketing

  • Right to withdraw consent at any time

  • Right not to be subject to automated decision-making (we do not perform automated profiling that has legal effects)

To exercise your rights, please contact us at info@nestofelectronics.com.

9. Right to Lodge a Complaint

If you are unhappy with how we process your personal data, you have the right to lodge a complaint with your local EU supervisory authority.

A list of supervisory authorities is available on the European Data Protection Board website.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted data transmission (HTTPS/SSL)

  • Secure hosting through Wix

  • Access controls and authentication

  • Regular monitoring and risk assessments

However, no system is fully secure. You use our website at your own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy regularly.

12. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us at:
ElectroNest
Email: info@nestofelectrons.com
Worthing, United Kingdom

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